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Case study · Non-profit & philanthropy

Donor-advised fund management portal

Charitable foundation (small non-profit), USAIn production

Organisation
Charitable foundation (small non-profit)
Industry
Non-profit & philanthropy
Region
USA
Service area
Web Portals & Apps
Problem type
Fragmented multi-role workflow
Used by
Administrators, charity directors and donors

The challenge

Admins, charity directors and donors managed donor-advised fund accounts and grant decisions across separate tools, with no shared place to discuss, vote and decide.

What we built

A role-based portal with dedicated Admin, Charity Director and Donor views, built-in chat, an insights view, a voting workflow for funding decisions and AI-assisted lookups — integrated with the custodial platform that holds the fund accounts.

The outcome

Live and running in production for all three user roles.

AI approach

Role-based accessVoting workflowLLM chat & AI lookupsCustodian platform integration

Tech stack

Web portalLLM chatThird-party API integration

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